Contact MDV Watches
Whether you are enquiring about a watch, looking to sell a timepiece, searching for a particular reference or need assistance with an order, MDV Watches is here to help.
Speak with MDV Watches.
For product questions, order support, sourcing enquiries, selling a watch or general assistance, use the contact details below.
Call MDV Watches
Speak with us regarding a purchase, product or client-service enquiry.
+1 732-857-7653MDV Watches LLC
4445 Corporation Ln Ste 264
Virginia Beach, VA 23462-3262
United States
Tell us what you are looking for.
The more information you provide, the easier it is for us to understand your enquiry and respond appropriately.
Ask About A Watch
If you have questions about condition, reference, included accessories, photographs or another detail, identify the exact product in your message.
Browse Current Inventory →Request A Timepiece
Looking for something specific? Send the brand, model, reference, preferred year or era, dial, bracelet and other important requirements.
Sell Your Watch
Send the brand, model, reference, approximate year, condition, box/papers status, service information and clear photographs of the watch.
Order Assistance
Include your order number, purchaser name and email address used at checkout so we can identify the transaction more quickly.
Order Tracking →Return Questions
Contact us before sending a product back and review the applicable return requirements first.
Refund & Returns Policy →International Enquiries
Contact us before ordering if you need clarification about international availability, payment or shipment to your destination.
Payment Policy →Thinking about selling a watch?
MDV Watches considers selected luxury and vintage timepieces for purchase.
To help us understand what you have, provide as much relevant information as possible. We may ask follow-up questions or request additional photographs before determining whether the piece is suitable for our inventory.
Please do not ship or deliver a watch to MDV Watches without arranging it with us first.
Helpful information to include
- Brand and model
- Reference number
- Approximate year
- Overall condition
- Box and papers
- Service records
- Extra links or accessories
- Clear photographs from multiple angles
Can't find the watch you want?
Current inventory is only one part of the market. Contact us with the reference or configuration you are trying to locate.
The search can be part of the experience.
Some references are easy to find. Others require patience, market knowledge and the right opportunity.
When requesting a watch, tell us which details are essential and which are flexible. That may include production period, dial color, bracelet, condition, box and papers, or other collector-specific preferences.
Start A Sourcing EnquiryProtect your payment information.
Do not send complete credit-card numbers, card security codes, online-banking passwords, one-time security codes or other sensitive login credentials by ordinary email or social media.
For transaction information, review our Payment Policy .
You may find your answer here.
FAQ
Common questions about products, ordering and customer service.
TrustAuthenticity Policy
Learn about product authenticity and representation.
Buying GuideProduct Condition
Understand condition language used for pre-owned and vintage pieces.
DeliveryOrder Tracking
Follow your order after dispatch.
OwnershipWarranty Policy
Review available warranty information and exclusions.
Customer CareRefunds & Returns
Review applicable return requirements and refund information.
Your next watch may start with a question.
Whether you are buying, selling, sourcing or simply need more information about a piece, contact MDV Watches and tell us how we can help.
MDV Watches LLC · Client Services