Terms & Conditions

These Terms & Conditions govern your use of the MDV Watches LLC website, your purchase of products and your interactions with MDV Watches. Please read them carefully before using the website or completing a transaction.

You must be legally able to enter into the transaction.

By placing an order or entering into a transaction with MDV Watches, you represent that you have the legal capacity and authority required to enter into the transaction under applicable law.

If you are acting for a company, organization or another person, you represent that you are authorized to act on their behalf.

Use the website lawfully and responsibly.

You may use this website for legitimate browsing, purchasing, customer service and other lawful purposes connected with MDV Watches.

Authenticity, originality and condition are distinct concepts.

MDV Watches does not knowingly offer counterfeit products. However, authenticity should not automatically be interpreted to mean that every component on a pre-owned or vintage watch is necessarily the exact component fitted at original manufacture.

Service components, replacement parts, restoration, polishing and aftermarket modifications may affect originality, condition or collector preference.

Prices may change until a transaction is completed and accepted.

Luxury and vintage watch pricing can be influenced by availability, condition, reference, market demand and other factors.

MDV Watches may update product prices before a transaction is completed. A price shown on the website does not necessarily reserve a product or guarantee acceptance of an order.

Submitting an order does not always mean the order has been accepted.

Orders may be subject to product availability, payment authorization, fraud-prevention review and transaction verification.

MDV Watches may decline or cancel an order where necessary.

An order may be declined, cancelled or placed under additional review for reasonable reasons such as unavailable inventory, unresolved payment problems, suspected fraud, pricing errors, verification concerns or an inability to fulfill the transaction lawfully or securely.

Where an order is cancelled after an applicable payment has been collected, an appropriate refund process will normally be initiated.

Delivery depends on secure fulfillment and carrier operations.

Shipping times may depend on product processing, payment verification, carrier operations, destination, customs clearance and other factors.

Tracking information may be provided once a shipment enters the relevant delivery process. Initial tracking scans may sometimes be delayed.

International purchases may involve additional charges and requirements.

International transactions may involve customs processing, import restrictions, currency conversion, duties, taxes, brokerage charges and additional payment verification.

Unless expressly stated otherwise for a specific transaction, customers should not assume that destination-country duties, taxes or import charges are included in the listed purchase price.

Report damaged, missing or unusual delivery issues promptly.

If a shipment appears damaged, is marked delivered but cannot be located, or otherwise presents a delivery concern, contact MDV Watches promptly.

Customers may be asked to preserve packaging, provide photographs or cooperate with carrier or transaction investigations where appropriate.

Returns are governed by the applicable return policy.

Return eligibility may depend on the individual transaction, product, condition after delivery and whether all included accessories are returned.

Customers should not return high-value products without first receiving appropriate return instructions.

Warranty coverage is separate from cosmetic condition.

Where warranty coverage applies to an eligible purchase, its scope and limitations are governed by the Warranty Policy and any transaction-specific information supplied with the product.

Ordinary cosmetic wear, age-related appearance and matters outside the applicable warranty scope should not automatically be treated as warranty defects.

Promotional offers may have additional terms.

Promotional codes, discounts, special pricing, gift-card offers or other campaigns may be subject to specific eligibility, timing and product restrictions.

Gift cards are subject to separate terms.

Where gift cards or promotional gift-card value are offered, purchase, redemption, refund and other rules are governed by the applicable Gift Card Terms & Conditions.

Your use of the website is also subject to our privacy practices.

MDV Watches may collect and use personal information for transactions, website operation, customer support, security, fraud prevention and other legitimate purposes described in the Privacy Policy.

Website content may not be copied or commercially exploited without permission.

Unless otherwise indicated, website text, graphics, design elements, photography, branding and other original content belonging to MDV Watches may be protected by applicable intellectual-property rights.

You may not reproduce, republish, sell, distribute or commercially exploit protected website content without authorization, except where allowed by law.

Some website functions may involve third parties.

MDV Watches may use or link to third-party services for functions such as payment processing, shipping, analytics, hosting, security or other website operations.

Third-party services may have their own terms, privacy policies and operational practices.

Security review is part of protecting high-value transactions.

MDV Watches may use reasonable fraud-prevention, identity, transaction and security review measures where appropriate.

Transactions may be delayed, declined or cancelled where legitimate security concerns cannot be resolved.

Do not misuse the website, promotions or transaction process.

The website may occasionally be unavailable.

Website access may occasionally be interrupted by maintenance, updates, hosting issues, technical faults, security events or other circumstances.

MDV Watches does not guarantee that every website feature will always be available without interruption.

General website information should not replace transaction-specific confirmation.

General website content may explain MDV Watches products, policies and services, but a particular transaction may involve additional or more specific information.

Where a particular feature, specification, condition detail, delivery requirement or other matter is essential to your purchase, seek confirmation before completing the transaction.

Liability is subject to applicable law.

To the fullest extent permitted by applicable law, MDV Watches will not be responsible for losses that are indirect, incidental or consequential and were not reasonably foreseeable from the relevant transaction or website use.

Nothing in these Terms & Conditions is intended to exclude or restrict liability or consumer rights that cannot lawfully be excluded or restricted.

Some delays may result from circumstances beyond our reasonable control.

MDV Watches may experience delays or interruption caused by events such as carrier disruption, severe weather, customs delays, payment-network issues, supplier disruption, technical outages or other events outside reasonable control.

Where such circumstances affect an order, MDV Watches will take reasonable steps appropriate to the situation.

Users are responsible for their own unlawful or unauthorized conduct.

Users may be responsible for losses or claims resulting from their own fraudulent, unlawful or unauthorized misuse of the website, customer accounts or transaction systems, subject to applicable law.

These terms operate subject to applicable law.

MDV Watches LLC is based in Virginia, United States. These Terms & Conditions and transactions with MDV Watches may be subject to applicable federal, state, local and, where relevant, international laws.

Nothing in these terms is intended to remove rights that a customer may have under mandatory law applicable to that customer or transaction.

These Terms & Conditions may be updated.

MDV Watches may revise these terms when business practices, website features, legal requirements or operational processes change.

The updated date shown at the bottom of this page identifies the version currently published on the website.

These policies form part of your customer journey.

MDV Watches LLC Terms & Conditions  ·  Last updated: September 2026